Phone or email intro
15 minutes. We ask about your building, current cleaner situation, what's working, what's not. If we're not the right fit, we'll say so.
Commercial cleaning is a low‑margin, high‑churn industry. Most firms compete on the lowest hourly rate and the highest crew turnover. We made the opposite bet — smaller portfolio, longer contracts, same people on the floor every week.
These aren't slogans. They're the lines in our standard contract. If we can't do one of them for your site, we tell you before you sign.
We assign a dedicated team to your account. They learn your floor plan, your alarm code, your conference room schedule. When the team changes, you hear it from us — not from a stranger in your lobby at 7pm.
Every cleaner is on our payroll, with benefits, training, and a manager who knows them by name. We don't 1099 our way around labor cost — it's the shortcut that shows up in quality six months later.
The owner personally walks each new building in the first 30 days and stays on the escalation path after that. You'll have a real phone number for a real person, not a ticketing system.
A written walk‑through goes to your facilities contact after each service. Restrooms stocked, trash counts, anything broken, anything missing. No "we'll see how it goes."
Green‑Seal or EPA Safer Choice certified products on every cart, microfiber systems, and HEPA vacuums — at no upcharge, on every account. We don't sell a "green tier"; it's just how we clean.
We don't ask for a 1‑year lock‑in. Either side can end on thirty days. If our work isn't worth keeping every month, we'd rather you tell us and leave than stay stuck. That's the deal.
"They've been here every Tuesday and Friday night for four years. Same two people. We've never had to call about anything — that's the whole point."Marcus L., Director of Facilities Mid‑sized law firm · Garden City, NY
Certificates of insurance and W‑9 sent same‑day on request. We're happy to be added as an additional insured on your master policy when leases require it.
Four steps, five business days. No high‑pressure close, no "limited‑time discount" that suggests the standard price was inflated to begin with.
15 minutes. We ask about your building, current cleaner situation, what's working, what's not. If we're not the right fit, we'll say so.
The owner walks your space with your facilities contact. Photos, square‑foot measurements, list of fixtures. Usually under an hour.
Within five business days you get a line‑item scope of work, a fixed monthly price, and our insurance docs. No retainer, no signature pressure.
We start on a 30‑day rolling basis. If month one isn't right, you're not stuck. If it works — which it usually does — we just keep going.
Tell us about your building. We'll come walk it, ask the obvious questions, and send a fixed‑price monthly proposal within five business days.